Do you require damage deposit?

For Mascot Costume Rentals we require a $200 damage deposit at the time of online order. This will be refunded upon the return of the undamaged costume.

Mascot Rental Damage Deposit Policy

This policy outlines the terms and conditions for the $200 damage deposit required for all mascot rentals. By renting a mascot costume, the renter agrees to the following terms:

1. Deposit Requirement

A refundable $200 damage deposit is required at the time of booking. The deposit ensures the return of the mascot costume in its original condition and covers potential damage, loss, or cleaning fees.

2. Payment of Deposit

The deposit must be paid in full along with the rental fee prior to the release of the mascot costume. Accepted payment methods include credit card only.

3. Use and Care Instructions

Renters must handle the mascot costume with care and adhere to the provided use and care instructions. Outdoor use of the mascot costume is strictly prohibited unless explicitly authorized in writing. The costume must not be exposed to water, extreme heat, sharp objects, or other potentially damaging conditions.

4. Inspection and Return

The mascot costume will be inspected before and after the rental period. Renters must return the costume by the agreed-upon date and time. Late returns may result in additional charges.

5. Damage, Loss, or Cleaning Fees

If the mascot costume is returned with damage, excessive dirt, or missing parts, deductions will be made from the deposit to cover repair, replacement, or cleaning costs. If damages or losses exceed $200, the renter will be billed for the additional amount.

6. Refund of Deposit

The deposit will be refunded in full if the costume is returned in its original condition. Refunds will be processed within 1-7 business days after the return inspection.

7. Cancellation Policy

If the renter cancels the reservation, the deposit may be refunded or applied to a future rental, depending on the cancellation terms.

By proceeding with the rental, you acknowledge and agree to the terms of this damage deposit policy.